It is all about the FIT
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
• Discounted items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original packaging
• Returned items must have no visible signs of wear or use
• Change of mind regarding the purchase of the items
To initiate a return or exchange, please complete the following steps:
• Email email@example.com with subject heading Return
• State which items you are wanting to return.
• Fill out the form and send it back
• We will contact you within 5 working days with your refund
North Island - $7.00
South Island - $10
Click and collect from Botany Town Centre - FREE